MyECOS360 — Connect · Protect · Grow

Mini 360 — free and ungated

Where is your agency's constraint?

Twelve questions, two per operating system. Your preliminary constraint pattern appears on screen immediately — no email required.

12 questions, two per operating system. Answer honestly — “Unknown” is a valid answer and is treated as a data gap, not a failure. Your preliminary result appears on screen immediately. No email required.

  1. 1.The owner's week is mostly spent on work only the owner can do (licensed, advisory, leadership) — not rescues and exceptions.Producer Leverage
  2. 2.The team resolves most day-to-day questions from documented procedures without interrupting the owner or top producer.Producer Leverage
  3. 3.We can state in one sentence which clients, product lines, and risks our agency is deliberately built to serve — and what we refer out.Focused Book
  4. 4.We know which segments consume the most service capacity relative to the value they produce.Focused Book
  5. 5.We can state last month's contact rate and median speed-to-lead for new inquiries.Lead Engine
  6. 6.Lead sources are judged by cost per retained client — not cost per lead.Lead Engine
  7. 7.Persistency/retention is computed with a written formula and denominator, on a schedule.Service & Persistency
  8. 8.Service demand, capacity, and backlog age are visible numbers (a shared queue, not individual inboxes).Service & Persistency
  9. 9.Recurring decisions have a written owner and rule: decide alone, decide and inform, or escalate.Leadership Bench
  10. 10.When the owner is away for a week, decisions keep getting made correctly at the team level.Leadership Bench
  11. 11.Critical workflows are documented well enough that a backup person has actually run them from the document.Culture & Continuity
  12. 12.We maintain a list of single points of failure — workflows only one person can run — and we are actively shrinking it.Culture & Continuity

0 of 12 answered

Before you start (or after — it works both ways)

This is the preliminary Mini 360. It looks for a constraint pattern from self-reported answers, and it tells you its confidence honestly — including when there is not enough evidence to name a constraint at all. The full 360, run with actual operating evidence, lives inside the MyECOS360 application for authorized agencies.

Curious how the scoring works, what it can and cannot conclude, and why “Unknown” answers change the result? Read the methodology.